NDIS in Implementation
Almost all of our participants are registered under NDIS. We have one person who has not received any funding before but wants to access NDIS now. We also have one person who suddenly received phone call from NDIA representative wanting to interview as he is registered via a service provider without his knowledge.
It took quite a long time for us to understand how the claim procedures are implemented. Even now there are queries about how to apply appropriate item numbers to the services approved in the clients NDIS plan. So we have been attending providers sessions with NDIA internal consultants how to deal with individual services whether clients are self managed or provider managed. We are now associated with a contact person in NDIA in order to clarify any queries.